Clinical Governance Officer

A refreshing new healthcare career in an island community.

We have an exciting opportunity for a Clinical Governance Officer, who is a registered health and social care professional to join our small and cohesive team to deliver high quality clinical governance support to the MSG and island community.

About the Medical Specialist Group

The Medical Specialist Group (MSG) Limited Liability Partnership is contracted to provide a wide range of emergency and elective medical services for the Bailiwick of Guernsey, in partnership with the Health and Social Care Committee (HSC) of the States of Guernsey. It aims to serve and care for the community through the provision of the highest standard of clinical care. The MSG was founded in 1992 by a group of 19 doctors. Today the service remains owned and run by a passionate team of doctors, currently comprising 56 consultants with a range of professional interests. There are no junior doctors in Guernsey and therefore consultants provide the complete range of inpatient and outpatient care. Tertiary care services are supplied by a variety of Hospitals on the UK Mainland, mainly Southampton University Hospital, usually through contracted services.

The MSG is based at Alexandra House and Mill House, where most managerial and support staff are based.  Both buildings have dedicated outpatient facilities and are situated in close proximity to the island’s main hospital, the Princess Elizabeth Hospital (PEH). The Princess Elizabeth Hospital is a modern hospital with approximately 145 beds and strong clinical links to UK mainland centers, particularly Southampton General Hospital and Kings College Hospital.

Our vision is to be internationally recognised as a centre of excellence for clinical care and loved by the Guernsey community.

Our purpose is to use our expertise and compassion to provide outstanding patient-centred services that improve the health of the community we serve.

Learn more about us here

A better work-life balance

If you’re searching for a dose of sea air or a better balance, our island community has it all.

Renowned for its sandy beaches and mild climate, Guernsey offers a slower, better quality of life with excellent connections to the UK, France and beautiful nearby islands.

Our flexible working patterns and short journey times give you more time to enjoy life, whether that’s a paddleboard and beach BBQ with the family after work, an afternoon hiking the cliffs or catching up with friends at one of our many award-winning restaurants.

For more information on what your new lifestyle could look like, or about the practicalities of re-locating to Guernsey, visit the dedicated website here.

About the role

Applicants should be a registered health and social care professional.

In this role you will primarily be responsible for managing patient complaints received by the Medical Specialist Group LLP (MSG). The successful candidate will liaise with, and support managers and staff across the MSG, to ensure a seamless process for the management of concerns and complaints and a systematic process for learning and service improvement as a result of the complaint.

The successful applicant will join our Governance Manager and two less than full time Governance Assistants who work cohesively to deliver high quality clinical governance support to the MSG and island community. Flexible working and job share arrangements are welcome.

A copy of the full job description can be downloaded here.

Benefits

In addition to the appealing lifestyle that Guernsey offers, we have an attractive benefits package which includes:

• Generous salary and current local Guernsey income tax flat rate of 20%
• Private health insurance for yourself
• Pension scheme delivered by a long-established local pension specialist (up to 5% matched employer contribution)
• Life assurance scheme
• Income protection scheme
• Regulating body subscription cover
• Free car parking at both the MSG and PEH
• Wellbeing allowance of £300/annum (towards gym/better commute scheme etc)
• Training allowance
• 22 days per annum annual leave, increasing with length of service/ Entitlement is pro rata for part-time positions working less than 5 days per week.

Apply

For more information on the role, benefits and relocation package, please contact our People & Organisation team by emailing recruit@msg.gg or calling 01481 239988.

Closing date: 18 July 2025