PO Box 113, Alexandra House, Les Frieteaux, St Martin's, Guernsey, GY1 3EX
Telephone:
01481 238565 Click here for full contact details »

Your Care

The Bailiwick of Guernsey has a healthcare system for residents of Guernsey, Alderney and Herm funded by income tax and social security contributions.

That scheme entitles all residentially-qualified citizens of those three islands to receive secondary healthcare free at the point of delivery.

The Bailiwick’s government, the States of Guernsey, has retained the Medical Specialist Group to provide that secondary healthcare with stringent checks and balances in place within that contract to ensure a high standard of service.

Bailiwick residents can also opt to self-pay or obtain private healthcare insurance cover, which can enable them to access various services and benefits that are not available under the States/Medical Specialist Group Contract.

People who do not live in Guernsey, Alderney or Herm (e.g. Sark residents and visitors from the UK and further afield) are not covered by the States/Medical Specialist Group Contract, but they can self-pay or use their private healthcare insurance policies to access secondary healthcare services from the Medical Specialist Group.


The Medical Specialist Group’s Contract with the States of Guernsey:

Waiting Times: Under the terms of this contract, when a GP makes a referral to the Medical Specialist Group, the following waiting times apply:

Emergency Within 24 hours
Urgent Within 7 days
Suspected Cancer or Angina* Within 2 weeks*
Other Adult Referrals Within 8 weeks
Other Child Referrals Within 6 weeks

* Where applicable, refer to NSF guidelines.

Under this contract, a child is a person who has yet to reach their 17th birthday.

Please note that the Contract covers the funding of referrals, treatment and procedures where there is clinical need (or in special circumstances psychological need) and it does not cover cosmetic surgery or sterilisation.  Patients should discuss this with their GP in order to fully understand any cost implications.

In the event that an appointment with a Medical Specialist Group consultant has to be cancelled (e.g. the consultant is called to an emergency), the patient must be re-booked for an appointment within 5 days.

In the event that an in-patient or day-patient procedure has to be cancelled, the patient must be re-booked for that procedure within 4 weeks of the original admission date.


Discharge Notes and Summaries:

The Medical Specialist Group consultant must, within 24 hours of a patient being discharged from hospital, send a discharge note to the patient’s GP (a brief outline of how things went); then, within 14 days from the date of discharge, the consultant must send a full discharge summary to the Medical Records Unit at the Princess Elizabeth Hospital – who will type it up and forward it to the GP.

Have you considered private treatment?

Learn more about going private

If you have private health insurance or wish to pay directly for private patient care, you can ask your GP to refer you to the Medical Specialist Group as a private patient or you can ring us to request to be seen on a private basis.

  • Flexible Outpatient Times
  • Flexible Operating Dates
  • Access to Treatments not covered by the States Contract
Learn more about going private »